Privacy Policy

Introduction

Stratify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered user research platform and related services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials and profile information
• Payment and billing information
• Communication preferences

Research Data

When you conduct user research through our platform, we may collect:

• Audio and video recordings of research sessions
• Screen recordings and interaction data
• Survey responses and feedback
• Participant demographic information (when provided)
• Research project configurations and settings

Technical Information

We automatically collect certain technical information, including:

• IP address and device information
• Browser type and version
• Operating system and device characteristics
• Usage patterns and platform interactions
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our research platform services
• Processing and analyzing user research data using AI technology
• Generating insights and reports for your research projects
• Facilitating communication between researchers and participants
• Processing payments and managing your account
• Sending service-related communications and updates
• Improving our platform and developing new features
• Ensuring platform security and preventing fraud
• Complying with legal obligations and enforcing our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing your information
• Research Participants: Anonymized research data may be shared with study participants as part of the research process

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication measures
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information is retained while your account is active
• Research data is retained according to your project settings and legal requirements
• Technical data is typically retained for up to 2 years
• Financial records are retained as required by applicable laws

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Restrict or object to processing of your information
• Data portability and the right to receive your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at pratham@trystratify.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: